The executive director of the Cedarburg Chamber of Commerce contacted Paul to facilitate a process that would create a strategic plan for the organization.  As part of the planning process, the chamber was also interested in receiving feedback from its members.  

To achieve the planning objectives, Paul first conducted a membership engagement survey to gain insight into how the chamber is serving its members.  Responses were received from 89 members and the results were shared during the planning session.  Paul also engaged the organization’s staff and board with an online survey to solicit feedback on updating the organization’s mission and vision statements.  Paul then facilitated a four-hour strategic planning session attended by twelve board and staff members where we worked on updating the organization’s mission and vision statements and identified goals.

From evaluation (N=12), 100% of participants agreed that updating the mission statement helped clarify their role as an organization and updating their vision statement assisted them in understanding the general direction for their organization’s future.  92% agreed that the process of identifying goals increased their ability to identify issues and set priorities. Participants evaluated Paul’s facilitation as a 4.9 on a 5-point Likert Scale (1=poor and 5=excellent).  One participant commented that the “mission/vision discussion was very helpful and probably wouldn’t have happened without Paul’s guidance.”